Terms and Conditions for EdelSprach Atelier

Welcome to EdelSprach Atelier. These Terms and Conditions outline the rules and regulations for the use of our online platform and services, available at 2847 Schönbrunner Straße, Floor 3, 1120 Vienna, Austria. By accessing this website, we assume you accept these terms and conditions. Do not continue to use our site if you do not agree to all the terms and conditions stated on this page.

1. Definitions

• "Company," "We," "Our," "Us" refers to EdelSprach Atelier.
• "User," "You," "Your" refers to the individual accessing or using our service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
• "Service" refers to the language education and tutoring services provided by EdelSprach Atelier, including personalized language tutoring, Business German coaching, exam preparation (ÖSD, Goethe-Institut), online and in-person language workshops, and cultural immersion programs.
• "Website" refers to our online platform available at EdelSprach Atelier's official web address.

2. Acceptance of Terms

By accessing and using our Website and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services. Your continued use signifies your unequivocal acceptance.

3. Services Offered

EdelSprach Atelier provides comprehensive German language instruction and cultural programs, which include, but are not limited to:

• Personalized German language tutoring (one-on-one and small groups)
• Business German coaching for professionals
• Exam preparation for recognized German examinations (e.g., ÖSD, Goethe-Institut)
• Online and in-person language workshops
• Cultural immersion programs and events

Details of specific services, including schedules, pricing, and curriculum, will be provided upon inquiry and confirmed upon enrollment.

4. User Responsibilities

As a user of our Service, you agree to:

• Provide accurate, current, and complete information during registration and for all service bookings.
• Maintain the confidentiality of any account information or credentials.
• Comply with all applicable laws and regulations regarding your use of the Service.
• Use our services for legitimate educational purposes only.
• Ensure a suitable learning environment for online sessions, including stable internet connection and appropriate equipment.

5. Payments and Cancellations

Specific payment terms, including pricing for individual services, packages, and payment schedules, will be communicated to you prior to enrollment. All fees are quoted in Euros (EUR) unless otherwise stated.

• Cancellation Policy: Cancellations of scheduled sessions or programs are subject to specific terms which will be provided at the time of booking. Generally, notice periods apply, and late cancellations or no-shows may result in forfeiture of the session fee.
• Refunds: Refund policies vary based on the service type and the timing of cancellation. Details will be outlined in specific service agreements or booking confirmations.

6. Intellectual Property

All content provided as part of our Service, including but not limited to course materials, handouts, lesson plans, website design, text, graphics, logos, images, and software, is the property of EdelSprach Atelier or its content suppliers and protected by Austrian and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any part of our intellectual property without our express written consent.

7. Limitation of Liability

To the maximum extent permitted by applicable law, EdelSprach Atelier shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

8. Indemnification

You agree to defend, indemnify and hold harmless EdelSprach Atelier and its employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of: (a) your use and access of the Service, by you or any person using your account and password; (b) a breach of these Terms; or (c) your violation of any rights of another.

9. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of Austria, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity or termination, shall be referred to and finally resolved by the courts located in Vienna, Austria.

10. Changes to Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. We will provide reasonable notice of any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• Address: EdelSprach Atelier, 2847 Schönbrunner Straße, Floor 3, 1120 Vienna, Austria
• Phone: +43 1 879 4321